FAQ's
Self regulating systems are essentially more sophisticated than constant wattage products, which tend to be more basic and lower priced, and which must be used in conjunction with a thermostat. Constant wattage products will often withstand higher temperatures than self regulating systems, but they cannot be used on plastic pipework. Self regulating systems can be used with or without a thermostat (although using a thermostat is recommended) and they do not produce hot spots, even if they are overlapped. Generally, self-regulating systems are used more widely except with regard to high temperature applications.
Installation is very simple and does not require the use of special tools. Fixing tape is used to secure cables to pipework and even relatively complex shapes – like valves and supports – present few problems. Please see our Installation Guide for more details.
A thermostatic controller affords a much finer degree of control and enables greater levels of energy efficiency to be achieved.
Yes. All FirstFloor underfloor heating cables have a lifetime warranty and our underfloor heating controllers are guaranteed for 2 years. All First Trace heating systems are backed by a 2 year warranty.
Yes. This site features our most popular products, but we have many more in stock and we’ll be happy to talk to you about them if you have a particular enquiry. We are also engaged in a process of continual product development and improvement, so please check back regularly for details of new additions to our range.
No. You can also place an order by telephone, post or e-mail. Please contact us for more details.